AI reputation and visibility

What do AI assistants say about your firm?

More and more clients ask ChatGPT, Gemini or Perplexity which professional to turn to. We check what they answer about you, correct wrong information where it starts and work to get you recommended.

Law firms, notaries, fiduciaries, wealth managers and professionals in Ticino.

citato.ch / AI
Question to an AI assistantWhere does the firm see clients and what does it specialise in?

The firm mainly practises banking law family law and sees clients by appointment in Paradiso central Lugano.

It works in Italian, German and English.

Illustrative exampleCorrected at the source: Google profile and website
citato.ch / Free analysis
Free analysis

From answers to action.

  1. 01
    Observe

    Questions, answers, AI system and date.

  2. 02
    Check

    Firm details and sources to verify.

  3. 03
    Prioritise

    The first action to consider together.

See what you receive
Illustrative example · no customer data

Two problems, two services

AI assistants get the facts wrong

93%

of the companies analysed had at least one wrong or missing fact in answers from ChatGPT, Perplexity and Gemini. An old address, the wrong specialisation, a number nobody answers: the client picks someone else.

Searchable, AI Brand Misinformation Report, 2026 (London companies).

AI reputation: how we correct it

AI assistants recommend few names

43%

of people used an AI to look for a local business in the last month. The AI doesn't show ten results: it suggests two or three names. If you're not there, you don't get the call.

Yext, Consumer Search Behaviors Report, 2026 (3,848 people, self-reported).

AI visibility: we work to get you recommended.

Two plans, the same terms for everyone

The initial analysis is free. We share the price with the analysis, once we know your firm. Billed monthly, three-month minimum.

Basic — AI reputation

AI assistants say the right things about your firm.

  • Initial measurement on ChatGPT, Gemini and Perplexity: more than 30 questions in total, the ones your clients really ask
  • List of errors: what is said wrong and where it comes from
  • Correction of sources: Google profile, Bing, Apple, local.ch, registers, LinkedIn, website
  • Website readable by AI and indexed on Google and Bing
  • Every month: new measurement, correction of new errors, report

Website, if needed: two languages and three design proposals included, more languages and logo on request. The domain, the Google profile and the accounts always remain yours.

How we work

  1. Free analysis

    We ask AI assistants your clients' questions and show you what they answer about you, what is wrong and who appears instead of you. No commitment.

  2. Setup

    We record your firm's correct details, measure the starting point and correct the sources. The first report arrives within seven days.

  3. Every month

    Same questions, same engines. We show you what changed, even when it gets worse, and what we do the following month.

If nothing changes, you don't pay

AI assistants can't be controlled, only influenced. That's why we tie the fee to the results we measure.

The fee starts straight away. If our measurement shows no improvement for two months in a row, we pause it and keep working at no cost until it improves.

Who is Citato

Citato is a Ticino-based service that checks what artificial intelligence — ChatGPT, Gemini, Perplexity and Google's AI answers — says about professional firms in Ticino: lawyers, notaries, fiduciaries, wealth managers, compliance, architects and engineers.

We work on two fronts: AI reputation, meaning correct facts in the answers, and AI visibility, meaning being among the recommended firms. We measure every month with the same method and say so when the numbers don't move. We are in Lugano and work across Ticino, in Italian, German, French and English.

Citato.ch · managed service by Aurelion22 Sagl · Lugano, Ticino

By sector: Lawyers and notaries · Fiduciaries · Wealth managers · Other professionals

Frequently asked questions

Who is behind Citato.ch?

Citato.ch is the managed AI reputation and visibility service of Aurelion22 Sagl in Lugano. The official website is citato.ch and the contact is info@citato.ch. We carry out the work agreed in your engagement; no software platform is required to request the analysis.

Can you change what ChatGPT says?

Not directly: nobody can. AI assistants repeat what they find in their sources — Google profile, website, registers, directories, articles. We correct those sources and then check the answers again. On Google and Gemini corrections usually show within days or weeks; on other engines it can take longer.

Can you guarantee me first place?

No, and be wary of anyone who promises it: the same question can produce different answers. We guarantee work measured every month and a paused fee if nothing changes for two months.

How much does it cost?

The initial analysis is free. We share the price with the analysis: the same price list for everyone, no negotiation. Billed monthly, three-month minimum.

Do you also work with my competitors?

With Complete, no: one firm per specialisation and city for the whole agreement. Basic has no exclusivity, because it only deals with your firm's own details.

What does being mentioned on other websites mean?

AI assistants trust a firm more when independent sources name it: the professional association, the register, the school where you teach, a trade journal. We check where you're already mentioned, get the details corrected and look for new, genuine opportunities.

How long does it take?

The first report arrives within seven days. Corrections usually show in the following weeks. Getting among the recommended firms usually takes a few months.

Request the free analysis

An initial check of your firm, using questions relevant to your services and location. The analysis is free and does not start a subscription.

  • The questions tested and answers observed, with the AI system and date.
  • Any incorrect or missing details and the sources to check.
  • One concrete first priority and the relevant service, with costs and conditions before any engagement.

What your analysis includes →

Or write to info@citato.ch or call +41 76 404 12 01.

We use these details to answer your request. This form does not make a purchase or activate a subscription.