Privacy notice

Last updated: 19 October 2026

This notice explains how we process the personal data of people who visit citato.ch or contact us, under the Swiss Federal Act on Data Protection (FADP).

Controller

Aurelion22 Sagl
Via Luigi Lavizzari 3, 6900 Lugano, Switzerland
UID CHE-313.941.037
Email info@citato.ch · Phone +41 76 404 12 01

What data we process and why

Visiting the website. Our hosting provider automatically records technical data: IP address, date and time, page requested and browser type. It is used to display the website and protect it from abuse.

Requesting the free analysis. Through the form you give us your firm’s website and your email. You can optionally add your firm’s name, the service and location to check, and any further details in the message. We use them to prepare the analysis, send it to you and answer your request.

To prepare the analysis we ask AI assistants (ChatGPT, Gemini and Perplexity) questions that contain the firm's name and location. We do not pass on your email address or your message.

Email and phone. If you write to us or call us, we process the information you give us in order to reply.

We do not sell data, use it for third-party advertising or build profiles.

Who we share data with

  • Netlify, Inc., United States: website hosting and form handling.
  • Infomaniak Network SA, Switzerland: email.
  • Google (Gmail), United States: receiving and managing messages forwarded from the Citato mailbox.
  • OpenAI, Google and Perplexity, United States: only the firm's name and location, for the analysis.

Transfers abroad

Netlify is certified under the Swiss-U.S. Data Privacy Framework. Since 15 September 2024 the Swiss Federal Council has recognised certified US companies as providing adequate data protection.

We give AI assistants only data that the firm has made publicly available, and only in direct connection with the service you asked for (Art. 17(1)(b)(1) and (e) FADP).

How long we keep data

Requests that lead nowhere are deleted no later than 12 months after the last contact. If a contract follows, we keep business correspondence and accounting records for 10 years, as required by Art. 958f of the Swiss Code of Obligations. Technical access data is kept by the hosting provider for a limited period.

Cookies

The website uses no cookies and no analytics or tracking tools. Fonts are loaded from our own server.

Your rights

You can ask us at any time what data we process about you (Art. 25 FADP), and request correction of inaccurate data, deletion, or object to processing, and receive the data you gave us in a common electronic format (Art. 28 FADP). Write to info@citato.ch.

If you believe we are not processing your data lawfully, you can contact the Federal Data Protection and Information Commissioner (FDPIC), www.edoeb.admin.ch.

Changes

We may update this notice. The version published on this page applies.